Moodle Password Requests

Thursday, June 21, 2012 Sukhwant Lota 0 Comments

Like many developers out there I am responsible for ensuring that students have continuous access to Moodle.  However over the past few months I seem to be getting some bizarre excuses.  I'm sure it's not only Moodle support that have the same problems but IT Departments also.

Here are some of my favourite excuses for not having access to Moodle.

Student "I can't log on"

Student "It works from home, but not from here"  
Me "Can you show me"
Student "Oh it's working now"

Student "It says I'm putting in my password wrong"  
Me "Are you sure you're putting in your password correctly"  
Student "Yes, err I don't know, maybe not"

Student "I can't log on, I was on last night but it's not working now"  
Me "OK let me have a look, oh yes, I can see what's happening, you don't actually have a Moodle account"

Student "I can't log on"  
Me "What error message does it say"  
Student "it just says error"

Student "I've been told to use this Moodle thing but I've never been able to log on"
Me "Lets have a look, but you was online last night, at 22:43"
Student "Oh yeah, I was on Moodle but I couldn't get on"

Student "I can't get Moodle"
Me "But you're not even logged on the computer"
Student "Yeah, I know it says I'm locked out"

Student "It won't let me log on"
Me "Lets have a look, I've got no record of you ever trying to log on"
Student "I mean the other Moodle"
Me "Do you mean the Intranet?"

Do you have any funny ones, leave them in the comments below.